Accreditation

Clanwilliam Health prides itself on consistently meeting and exceeding the Accreditation Standards as set out by the Australian Aged Care Quality Agency, with all of our facilities consistently attaining the maximum three years accreditation. Our commitment to continuous improvement ensures residents, their families and staff see continuity and stability in service and care.

What are the Residential Aged Care Accreditation Standards?

There are four standards that must be met, with a total of 44 expected outcomes. They set the standard across all aged care facilities for management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security.

Standard 1: Management systems, staffing and organisational development

This includes systems that facilitate and manage resident information, complaints, communication, staff training, facilities maintenance and more. Learn more by downloading the Accreditation Standards fact sheet.

Standard 2: Health and personal care

This includes managing medication correctly and safely, providing a varied and balanced diet, ensuring access to appropriate medical care and specialists if needed and ensuring mobility. Learn more by downloading the Accreditation Standards fact sheet.

Standard 3: Care Recipient lifestyle

This includes providing opportunities for residents to participate in leisure, lifestyle, cultural and spiritual activities, encouraging participation in decisions about services, and respecting privacy, dignity and confidentiality. Learn more by downloading the Accreditation Standards fact sheet.

Standard 4: Physical environment and safe systems

This includes minimising risks associated with fire, security and emergency, implementing effective infection control, ensuring staff have appropriate knowledge and skills and providing effective catering, cleaning and laundry services. Learn more by downloading the Accreditation Standards fact sheet.

Further detail pertaining to the Accreditation Standards is provided in the Federal Government’s Quality of Care Principles 2014.

How are our facilities assessed?

Accreditation assessors conduct comprehensive periodic audits as well as unannounced visits on each of our aged care facilities to monitor continuing compliance. In addition to attaining feedback directly from residents and their families, assessors observe the practices at the facility and review documented procedures, resident records, staff rosters, incident reports, care plans and complaints registers. Evidence is then corroborated and measured against the Accreditation Standards.

Why is accreditation important?

To ensure residents and their families receive the best possible care and service, all aged care facilities are required to meet the Accreditation Standards. It is about setting explicit and measurable standards according to what the public expects of all aged care homes. If a facility fails to meet the Accreditation Standards, the period of accreditation can be reduced or revoked entirely. Without accreditation, aged care facilities cannot receive government subsidies.

For a copy of our latest accreditation report, please contact our friendly staff on (07) 3397 9055 or submit an enquiry